Looking for a First-Class Business Consultant?

CRM Consultancy Service

With over 80 years of combined experience in Salesforce & Oracle Siebel CRM , we provide a reliable implementation / development service that will enable you to meet all of your Industry Specific business requirements.

We realize that implementing a CRM solution can sometimes appear a daunting process; that’s why we will be with you every step of the way to make sure your CRM project is a complete success. From general customer support to complex bespoke system creation, IndustryFocus are here to help.
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Data Analytics

Our data analysis experts can help your organization execute business solutions using important digital data. As a data analysis consulting firm with global, and multi-industry experience, IndustryFocus can help your

business’s bottom line and help you plan ahead.
Our data analytics consultants leverage and utilize proven methodologies, best practices and tools. Our aim is to deliver the right analytics solutions for you and your business, solutions designed to solve your business challenges and drive growth. Our minimum requirement is your maximum benefit, making us a data analysis consulting firm driven by innovation and success.
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Enterprise Integration

With end-to-end integration, you can leverage legacy systems along with the new tools and technologies you need to stay competitive in the marketplace. A fully integrated ecosystem facilitates consistent processes throughout the

organization and allows for simpler and more effective management and maintenance.
As a top-tier IT consultancy, we’re experts at solving complex business problems with cutting-edge technology—all while taking a nimble, strategic approach to leveraging your IT assets. We modernize what is necessary, and we intelligently integrate the rest. Our team of industry-leading specialists will work with you to develop an enterprise integration roadmap, clearly defining where you need to go and how to get you there.
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Industry Solutions in Salesforce Platform

Clinical Trial Management
Solution in Salesforce

Clinical Trial Managements System allows biotechnology companies, pharmaceutical companies, and CROs (clinical research organizations) to better manage the clinical trial process, maintain quality of clinical trials, and manage investigator relationships. It provides a comprehensive set of tools for CRAs (clinical research associates), clinical investigators, and site coordinators, and includes a personalized Internet portal to conduct study activities more efficiently. Salesforce Clinical

will support the following functionality:

Support for full clinical trial hierarchies of Subject-Site-Region-Protocol-Program

Support for global trials running in multiple countries, multiple languages, and multiple currencies

Support for randomized trials

Support for multi-arm, epoch, and adaptive trials

Site management tools for CRAs (clinical research associates), including a site calendar, trip reports, document tracking, and payment generation
Personalized Internet portal to help site coordinators, clinical investigators, and CRAs better manage clinical trials over the Web
Project and resource management

A flexible audit trail engine

Investigator and site profiling

Activity and calendar management for CRAs and clinical sites

Integrated payment tracking for sites and investigators

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Cloud Automotive solution
in Salesforce Platform

Salesforce Automotive will be a front-office automation application specifically designed for the automotive industry. Using Salesforce Automotive, manufacturers, importers, distributors, and dealers can respond to the needs of retail and fleet customers by telephone, in person, or over the Web. They can offer customers financing, leasing, and insurance options while customers configure vehicle orders online, at the dealership, or with a fleet sales representative.
Salesforce Automotive also allows all

participants in the factory-to-dealer-to-consumer value chain to collaboratively share information, working together to deliver vehicles to customers, and cooperatively gain a better understanding of customers and their needs.

Salesforce Automotive Solution will support the following functionality:
Customer 360 information – Customers, partners service centers
Vehicle Ownership Change Management
Vehicle Booking Management
Service Management – Repairs
Inventory Transactions – Vehicles, Spare Parts

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Energy & Utility solution
in Salesforce Platform

Salesforce Energy will addresses the customer relationship management needs of the energy and utilities industry. Salesforce Energy is designed to meet the sales, marketing, call center, and customer field service requirements of regulated waste management, electric, gas, and water distribution companies, and the requirements of unregulated Energy Service Providers (ESPs). Salesforce Energy serves residential, commercial, and industrial customers.
Salesforce Energy can support large or

small call center operations. Salesforce Energy integrates with legacy and packaged Customer Information Systems (CIS) and Billing solutions. Salesforce Energy supports account hierarchy and premises records with their service points. Salesforce Energy enables customer order and contract management. Salesforce Energy also allows the tracking, sharing, and reporting of usage, billing, and other service details.
Salesforce Energy & Utility will support the following functionality:
Account and Premises management – Service Account & Billing Account Management
Tracking of physical facilities and network delivery points through premises records
Tracking of meters at service points
Management of account and customer information through profiles
Agreement management
Automated production of agreements from accepted quotes
Coordination of pricing information
Assigning of standard terms, conditions, and features
Tracking to make sure that agreements and service entitlements are fulfilled
Billing management – Integration with back-office billing applications
Management of payment information, payment plans, bill adjustments, and bill profiles
Credit management – Integration with a back-office credit application
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at the right time.

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Boston Digital Systematic Consultancy Sdn Bhd

IndustryForce

  • TechVariable Digital Private Limited,
    C/O SMT Laxmi Devi Soni, House No-35,
    G/F Gali No-5A, D Block, Badarpur,
    New Delhi, India-110044
  • +919945658761

IndustryForce

  • Boston Digital Systematic Consulting Sdn Bhd
    Level 23-1, Premier Suite, 1 Mont Kiara No 1,
    Jalan Kiara, Mont Kiara ,50480 Kuala Lumpur
  • +60176239138